Priority Small Van
For urgent parts, documents and compact tooling.
Aviation critical logistics
Aircraft on Ground Courier
AOG ground transport organised around the recovery deadline, part identity and airport handover.
Dedicated capacity selected against the load, route, deadline and receiving conditions.
Priority
AOG response
Load model
Dedicated vehicle
Destinations
Airport and MRO
Operations
Available 24/7
What information controls an AOG courier decision?
The recovery deadline, part number, package dimensions, weight, collection readiness and airport handover point control the dispatch plan. Operations also need to know whether the item contains batteries, chemicals, pressurised components or other regulated material, because an urgent label never overrides dangerous-goods or security requirements.
- Aircraft registration or maintenance reference
- Part number and package count
- Airside, landside, hangar or stores handover
- Named engineer, MRO or handling-agent contact
How should teams protect the airport handover?
The booking must define the exact facility, access instructions, recipient contact and evidence required. Airport postcodes often cover multiple terminals, cargo zones and maintenance areas. A driver should not depart with only an airport name when the recovery plan depends on a time-critical handover to a specific person or desk.
| Handover detail | Control value |
|---|---|
| Facility | Identifies the correct terminal, cargo centre, hangar or MRO stores. |
| Access route | Prevents delay at restricted roads, gates or security points. |
| Recipient | Provides an accountable contact who can accept the part. |
| Proof | Records time, name and delivery outcome for the recovery file. |
Controlled from booking to delivery.
Standard milestone updates follow the consignment from confirmation to delivery. Live GPS tracking can be provided on request, while operations remains the control point for progress and exceptions.
Booking confirmed
Operations checks the route, load, timing and contacts.
Driver assigned
The allocated driver and collection plan are confirmed.
Goods collected
Collection is recorded and the direct movement begins.
En route
Operations provides progress and exception updates.
Delivery complete
Proof of delivery closes the transport record.
Proof that closes the job
Proof of delivery records the recipient name, signature, delivery timestamp and photograph. The completed record is returned after handover.
- Availability
- 24/7/365
- Van response
- 60 minutes aimed*
- Membership
- Courier Exchange
- Accreditation
- FORS
*For suitable van bookings after confirmation, subject to driver and vehicle availability near the collection area.
The service fit.
What can move
- Aircraft parts and rotables
- Maintenance tooling
- Aviation documents
- Grounded-aircraft recovery materials
Who uses it
- Airlines
- MRO teams
- Aviation suppliers
- AOG desks
Cargo acceptance remains subject to lawful classification, suitable packaging, accurate dimensions and weight, required documentation, vehicle availability and route conditions.
Vehicle options
LWB or XLWB Van
For larger cases and palletised aviation components.
Dedicated Freight Vehicle
Matched to part dimensions, weight and airport access.
Coverage
Priority road movements can connect UK suppliers, airports, hangars and MRO facilities, including out-of-hours handovers where access is confirmed.
“Quotes generated in real quick time. Never had a job cancelled or unfulfilled. Great communication from office and all drivers helpful, very good rates. Highly recommended.”
Verified Trustpilot review
How does AOG dispatch reduce avoidable delay?
AOG dispatch separates vehicle speed from handover readiness. Operations verify that the part is released, the destination contact is available and access instructions are usable before the driver arrives. The route and arrival estimate are then controlled against the recovery deadline, with exceptions escalated immediately to the nominated contacts.
- 01
Confirm recovery priority
Capture the deadline, aircraft or maintenance reference and operational impact.
- 02
Qualify the item
Check dimensions, weight, part identity, packaging and regulated-goods status.
- 03
Secure the handover
Verify the facility, access route, recipient and out-of-hours instructions.
- 04
Run the movement
Dispatch direct, report material exceptions and return named proof of delivery.
Quote preparation
What information produces an accurate quote?
Route, timing, cargo, handling constraints and site conditions determine the usable vehicle plan. Complete information lets operations qualify the work without avoidable assumptions.
- 01Collection readiness time
- 02Airport, hangar or MRO address
- 03Part number and package details
- 04Dangerous-goods status
- 05Recovery deadline
- 06Named collection and delivery contacts
Questions procurement teams ask
Put the movement plan in place.
Send the route, cargo and timing details. Operations will confirm the vehicle plan and any information still required.